Urban refugee protection in Cairo: the role of communication, information and technology

The research explores two related themes: First, what have been the dynamics, gaps and constraints of asylum-related information delivery in Cairo, and what impact have they had on refugee protection and service provision? Second, how are communication channels being used to provide information to refugees and asylum seekers, and what capacities and cautions should be considered for each? The paper attends to these two research themes, while highlighting the role of information in refugee protection, the potential for new and old technologies to help, and the importance of attention to matters of clarity, language and audience.