Help Centre
In this section
What type of documents can I find on Refworld?
Refworld hosts law and policy documents relevant to forcibly displaced and stateless persons from across the world. It is the primary host of UNHCR policy and guidance. You can use the 'Browse by document type' page to see which document types are available. Also, in the main navigation menu under 'Collections' you will be able to find more information about the structure and scope of the documents. Information is also provided on the inclusion of UNHCR publications relating to law and policy,
Where can I find the core instruments?
The core instruments, such as the Conventions and Protocol relating to refugees and stateless persons, as well as instruments relating to internally displaced persons, can be found in the footer of the website.

Why can I not find Country of Origin Information (COI) on Refworld?
The revamped Refworld no longer hosts COI. You can find COI on ecoi.net, which is hosted by UNHCR's partner organization, the Austrian Red Cross (ACCORD). Country reports containing information about the legal framework or policy of a country, if available, can be found under the document type 'Country Reports'.
How can I refine my search?
Search Tips
The search tips icon next to the search bar will show you how you can use the Boolean search on Refworld in order to widen, limit or define your search.

Using filters
The filters on the left of the search bar can also help refine your search: you can search by document type, country, keyword, source and more. You can also sort the documents by date, relevance or title.

Can I access Refworld in languages other than English?
Sites: Refworld is also available in Spanish and Russian.

Documents: if the document is available in multiple languages, you can find them under the dropdown menu in the document view.

Unofficial translations: Sometimes unofficial translations are provided, which can be found under the 'Related documents' tab.
Will there be more updates made to Refworld?
The launch marks the conclusion of phase one of the Refworld revamp and the beginning of phase 2 which is envisaged to be finalized by the end of 2024. Phase 2 focuses on the expansion of the collection, updating of the metadata and additional improvements to the functionalities of the website in order to make it an accurate, fully-fledged law and policy database.
How can I report an issue or give feedback?
You can report an issue or give feedback on the website through contacting us.